Privacy Notice
Last Updated:
[Date: 01 August 2025]
1. Introduction
Alphabyte Technologies (M) Sdn Bhd (1556081-X) ("Alphabyte", "we", "us", or "our") is committed to protecting the privacy of your Personal Data. This Privacy Notice describes how we collect, use, process, and disclose your Personal Data in accordance with the Personal Data Protection Act 2010 ("PDPA").
By interacting with our website, providing us with your Personal Data, or using our products and services, you consent to the processing of your Personal Data by us in the manner set out in this Privacy Notice.
This Privacy Notice is available in both English and Bahasa Malaysia. In the event of any conflict, the English version shall prevail.
2. Collection of Personal Data
We may collect your Personal Data from various sources, including but not limited to:
- Directly from you: When you fill out forms on our website, register for an account, subscribe to our newsletter, use our services, participate in surveys, or contact us.
- Through your use of our website: Information collected automatically using technologies such as cookies, web beacons, and other tracking tools. This may include your IP address, browser type, device information, access times, and website usage data.
- From third parties: We may receive information from our business partners, service providers, or publicly available sources.
- During events or correspondence: When you interact with us at events, or through email, phone calls, or other forms of communication.
The types of Personal Data we may collect include but are not limited to:
- Identity Data: Name, NRIC/Passport number, date of birth, and gender.
- Contact Data: Postal address, email address, phone number, and social media details.
- Professional Data: Company name, job title, and employment details.
- Financial Data: Bank account, credit card, or payment details, for the purpose of processing transactions.
- Technical Data: IP address, login data, browser type and version, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
3. Purposes of Processing Personal Data
We may process your Personal Data for one or more of the following purposes:
- To provide and maintain our products and services.
- To manage your account and process transactions.
- To respond to your inquiries and provide customer support.
- To send you information, updates, and marketing communications about our products and services, subject to your consent.
- To improve and personalize your experience on our website.
- To analyze website usage and improve our services.
- To fulfill our contractual obligations with you.
- To comply with legal, regulatory, and security requirements, including a court order or subpoena.
- For internal administrative purposes, such as auditing, data analysis, and research.
- To detect, prevent, and address fraud and technical issues.
4. Disclosure of Personal Data
We may disclose your Personal Data to the following parties, whether in or outside of Malaysia, for the purposes stated above:
- Our related, associated, or affiliated companies.
- Third-party service providers, contractors, and agents who assist us in providing our services (e.g., cloud hosting, payment gateways, marketing platforms).
- Business partners with whom we have joint ventures or business collaborations.
- Professional advisors, such as lawyers, auditors, and accountants.
- Regulatory authorities, government agencies, or courts, as required by law.
- Any person or company to whom we transfer or assign our rights and obligations.
We will take all reasonable steps to ensure that any third-party data processors are bound by a legal obligation to protect your Personal Data and handle it in accordance with the PDPA.
5. Your Rights and Choices
In accordance with the PDPA, you have the following rights concerning your Personal Data:
- Right to Access: You can request access to your Personal Data held by us. We may charge a nominal fee for this service, as permitted by the PDPA.
- Right to Correct: You can request that we correct any inaccurate, incomplete, or outdated Personal Data.
- Right to Withdraw Consent: You can withdraw your consent for us to process your Personal Data at any time. Please note that withdrawing consent may affect our ability to provide certain services to you.
- Right to Prevent Processing for Marketing: You can object to the processing of your Personal Data for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided below.
6. Data Security and Retention
We have implemented technical and organizational security measures to protect your Personal Data from loss, misuse, unauthorized access, disclosure, or alteration. These measures include using secure servers, data encryption, and access controls.
We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or business requirements. We will securely dispose of or anonymize your Personal Data when it is no longer needed.
7. Transfer of Personal Data Outside Malaysia
Your Personal Data may be transferred to, stored, and processed in a country outside of Malaysia. By providing us with your Personal Data, you consent to such transfers. We will take reasonable steps to ensure that any overseas recipient of your data provides a standard of protection for your Personal Data that is comparable to that under the PDPA.
8. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page and will be effective immediately upon posting. We encourage you to review this notice periodically to stay informed about how we are protecting your Personal Data.
9. Contact Us
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact our Data Protection Officer at:
Alphabyte Technologies (M) Sdn Bhd
474, Unit 39-02, Common Ground
Q Sentral, Jalan Stesen Sentral 2,
KL Sentral, 50470 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur
Email: info@alphabyte.com.my
Phone: 03-7890 6682